Auto Repair in Covington

"Excellent customer service" Lil Steve is a sweetheart..very friendly and a man of his word. I called him about my a leaking sunroof, he told me to bring it in so he could just check it out to see what he could do. He checked out my car, fixed the problem at no charge and told me to please call him if it gave me anymore problems. The dealership wanted to charge me $125 just to check it out for me. I will use this place for future automotive needs.. I wasn't expecting that, but very pleased indeed..Great first impression Lil Steve!

Edwin said they did a great job.

Cynthia said she would recommend this business for service and her dad knows the owner.

Teresa said the staff were nice.

"IT IS GREAT BECAUSE YOU ARE TREATED AS A VALUED CONSUMER WHO PUTS TRUST IN THIS COMPANY TO SEE TO IT THAT THE VEHICLE THEY WORK ON WILL RUN SAFE AND IN TOP NOTCH CONDITION. AND THAT IS A VERY SECURE FEELING...." OTHER RETAILERS SHOULD TAKE EXAMPLE FROM THIS COMPANY ON HOW TO TREAT A CUSTOMER TO BUILD TRUST AND LOYALTY WITHIN THE ESTABLISHMENT.....

Lonnie said they did a great job.

"Great Service ,Fair pricing. " Same day service on brakes and had rotors changed and resurfaced. Price was good, no more squealing sound.

Jeremy said they were friendly, very helpful and they got the job done in a timely manner.

Spoke with Marsha. She said this business has competitive prices and they are great. She also mentioned she is very happy with them. She recommends them, especially when people complain about their service at other facilities.

"Customer satisfaction " Mr Steve's son Steven is the most politeful honest trustworthy service writer / owner he made my experience with my vehicle breaking down very delightful he took me out in shop pointed every thing out that was wrong with my vehicle and then he explained everything that needed to be done I would recommend Jefferson auto service north to anyone Steven deserves a A+ great customer satisfaction great experience great shop you won't get service like I experienced at no dealership give them a chance you won't regret it